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Your Yoga Experience

FAQ's

 

Wellness Traditions FAQS

What is your class cancellation & charge policy? 

Cancellations must be made 12 hours prior to the start time of your reserved class to avoid a charge. This includes all workshops and special events. Workshops or special events are non-transferrable. If you are an unlimited monthly yoga pass holder, you will be charged $10 for a class as a no-show or late cancel. We value our guests and our instructors~ 

What are the time limitations for package usage? 

First Free Class

Cannot be rescheduled or transferred once registered.

Drop-in- $18 

Use within 30 days

Non-refundable & non-transferrable.

5 Class Pass- $75

Use within 2 months of purchase 

Non-refundable & non-transferrable.


10 Class Pass- $140

Use within 4 months of purchase  

Non-refundable & non-transferrable.


20 Class Pass- $260

Use within 6 months

Non-refundable & non-transferrable.

What is your weather cancellation policy? 

You will not be charged a fee for any weather-related class cancellations. We will be following the School Closing alerts for the Willoughby-Eastlake School systems for the morning classes. We also will communicate via social media.
For evening classes, keep watching social media. We will decide at least an hour before class if it’s the safest option for you & our instructors.

Where do I park & where do I enter the space?

We have plenty of parking. Enter our parking lot off of 346th Street. We are the white brick building directly behind O'Reilly's Auto Parts. You will see 2 entrances to the wellness center. Our main entrance to the left (glass doors) and the yoga entrance to the right. While both are available, kindly utilize the yoga entrance (right) for class to limit the noise in the front massage rooms.


How early should I arrive? 

While we are eager to meet you and hope we have time to chat, please arrive no more than 15 minutes prior to class. Connecting with new people is one of our favorite things about yoga! We look forward to showing you around, getting you acquainted with the space, and obtaining your waiver signature.